Support

No. You can use Fitgredients as a guest and everything is saved on your iPhone. An account is optional: it backs up your data and lets you use it on another phone. You also need one for Friends.

Go to Profile → Account & sync. Use Sign in with Apple, or get a 6-digit code by email. There are no passwords.

Check your junk or spam folder, and wait a minute before asking for another code. Codes only work for a limited time, so always use the newest one. Still nothing? Email support@fitgredients.com.

Sign in with the same account on the new phone and your data is restored. If you subscribe to Fitgredients+, tap Restore on the Fitgredients+ screen.

The free version includes today's meal plan, 3 meal swaps a day, 1 AI photo scan a week, a starter set of recipes, a grocery list for today and a daily allowance of AI Coach messages.

Fitgredients+ adds the whole week's plan, unlimited swaps and scans, logging by describing or saying what you ate, every recipe, guided cook mode, Apple Health workouts and a much larger AI Coach allowance. You can compare them on the Fitgredients+ screen in the app.

New subscribers can get a 3-day free trial on the yearly plan, if the app offers it to you. You won't be charged if you cancel at least 24 hours before the trial ends.

Apple manages your subscription, so you cancel it with Apple:

1. Open Settings on your iPhone.
2. Tap your name, then Subscriptions.
3. Tap Fitgredients+, then Cancel Subscription.

Or, in Fitgredients, go to Profile and tap your Fitgredients+ card: it opens Apple's Manage subscription screen.

Cancel at least 24 hours before your renewal date. You keep Fitgredients+ until the end of the period you've paid for. Deleting the app or your account doesn't cancel the subscription.

Apple handles all payments, so refunds come from Apple. Go to reportaproblem.apple.com, sign in with your Apple ID and choose the Fitgredients+ purchase. We can't issue refunds ourselves.

Open the Fitgredients+ screen (Profile → Upgrade to Fitgredients+) and tap Restore. Make sure you're signed in to the App Store with the Apple ID you paid with.

They're estimates. Your daily targets are worked out from the details you enter, and nutrition from photos, menus, labels and descriptions is estimated by AI and our food data. Check and edit any result before you add it to your diary.

Fitgredients is a helpful guide, not medical advice: for specific health needs, talk to your GP or an Accredited Practising Dietitian.

Fitgredients AI powers photo scans, "type your food", voice logging, label reading and the AI Coach. It uses Anthropic's Claude AI. The app asks before sending anything, and you can change your answer in Profile → AI & privacy.

Without it, photo scans don't work, and food logging and the AI Coach use simpler versions that run on your phone.

The free version includes 1 AI photo scan a week (Monday to Sunday). Each mode also has a sample you can try for free ("No photo handy?").

Apple Health workouts are part of Fitgredients+. Turn them on in Profile → App settings → Apple Health workouts, then allow access to workouts and active energy.

Fitgredients only reads your workouts; it never writes to Apple Health. To stop it, turn the setting off, or go to iPhone Settings → Health → Data Access & Devices → Fitgredients.

Touch and hold your Home Screen, tap Edit → Add Widget, search for Fitgredients and choose Quick log. It needs iOS 17 or later.

Go to Profile → Notifications. You can pick which reminders you get, when, quiet hours and how often.

Yes. Planning, groceries, logging and your diary all work offline. AI scans and the AI Coach need a connection, and your account syncs when you're back online.

On a post or profile, tap … then Report. On a comment, touch and hold it, then tap Report comment. Choose a reason and send.

Reports go straight to our team and are reviewed within 24 hours. The person isn't told who reported them.

Tap … on their post or profile, then Block. They can't find you, see your posts or comment on them, and any follow between you is removed. They aren't told.

You can unblock people on your Friends profile: Edit profile → Blocked.

Profiles are private by default: only followers you approve see your posts. You can change this on your Friends profile under Edit profile → Private profile.

In the app: Profile → Account & sync → Delete account. It's immediate and permanent: your profile, food diary, plans, lists, progress, Friends profile, posts, comments, shared photos and AI Coach chats are all deleted. You can choose to keep a copy on your phone or erase it too.

If you subscribe to Fitgredients+, cancel with Apple first (see How do I cancel?); deleting your account doesn't stop billing.

Email support@fitgredients.com from the email address on your account with the subject "Delete my account". We'll confirm it's you and delete it within 7 days.

Yes. Email support@fitgredients.com and we'll send it within 30 days.

If you have an account, in Sydney, Australia. AI requests are processed by Anthropic in the United States. The full details are in our Privacy Policy.